Contact our team
Need help? Our support team is ready to assist with account-related questions, verification and withdrawals, technical concerns, or general feedback. You can reach us via live chat for quick answers, or email for detailed enquiries. We aim to respond promptly and guide you through account settings, payment requests, or troubleshooting. For urgent matters, please call the support line listed below; non-urgent enquiries can be sent by email. We also provide account guides and step-by-step help in the online FAQ section.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat and email for account, verification and technical help) |
| General Enquiries | [email protected] (promotions, terms and general questions) |
| Affiliate Enquiries | [email protected] (partnerships and marketing requests) |
| Phone | +1 416 527 8349 (for urgent account help) |
| Working Hours | Mon-Fri, 09:00-21:00 ET; Weekends 10:00-18:00 ET |
Contact by email
Email is our preferred contact method for detailed requests, account issues, or when you need to submit documents. Please send a clear subject line and include up-to-date contact details and any relevant account information to [email protected]. Providing complete information helps us avoid delays and speeds up resolution of verification or account-related requests.
Submit your enquiry
Contact Sloto Tribe support Name Email Message For account or banking enquiries at SlotoTribe, include your username and country in the message. Send messageResponse Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. More complex issues, such as account verification or payment investigations, may take longer depending on their nature and any required documentation. For faster help, use live chat or submit a detailed ticket to [email protected], and we’ll follow up with an update as soon as possible.
Feedback
We'd love to hear your feedback, suggestions or ideas for improving the website. Please share any comments about games, promotions, payments or usability. All feedback is reviewed carefully by our team and helps us improve the service and user experience for Canadian players. Your input shapes future updates, so thanks for taking a moment to let us know what would make the site better.